Working with direct or close supervision, the Guest Advisor delivers consistently outstanding guest service experiences based upon GameStop's competitive advantage: The Buy-Sell-Trade Model, part of GameStop's The Circle of Life. The Guest Advisor's passion for sharing the gaming experience with others is why guests choose GameStop for their entertainment needs. Guest commitment will be expressed in many ways: ensuring products are easy to see and to buy; sharing product and gaming knowledge; providing a clean, organized environment in which to shop; and providing every guest with outstanding shopping experiences that lead to higher units per transaction, higher net promoter (guest service) scores, higher levels of PowerUp Rewards participation, and generate guest interest in GameStop's growing digital business initiatives. Associate will interact with a supervisor frequently during each work period. With the understanding that satisfying guests and resolving guest service issuesis a routine expectation, most non-routine activities will require a supervisor's advance approval.